A high-level delegation from the Airline Users Rights and Grievances Redressal Forum (AURGRF) has met Union Civil Aviation Minister K. Rammohan Naidu to address urgent concerns regarding critical aviation safety issues.

The delegation led by chief patron N.K. Premachandran, MP highlighted serious regulatory deficiencies, safety gaps, and lapses in compliance with international aviation standards. The meeting emphasised that aviation safety is a fundamental passenger right requiring immediate corrective measures. The discussions centred on IATA operational standards and the critical need for coordinated implementation through active industry and state collaboration to enhance aviation safety and operational effectiveness.

AURGRF stressed the urgency of addressing aviation safety lapses, citing several incidents that demonstrate gaps in regulatory implementation and underscore the need for proactive safety measures to mitigate future risks.

It also emphasised the need for a proactive, preventive approach to aviation safety, stressing the importance of addressing hazards before incidents occur. The approach is aligned with ICAO and IATA guidelines for operational safety and effective enforcement, as demonstrated by best practices in the USA, Canada, the UK, and the UAE.

Biji Eapen, president of AURGRF said that the Minister assured to constitute an expert team to conduct a thorough review of the Forum’s recommendations and respond shortly with actionable outcomes.